Business Owners and Hiring Managers Want to Know...
Question: I am a small business owner and next year we’ll need to hire more employees. We can’t afford to make any hiring mistakes or mismatches. What can I do now to prepare for this?
Answer: Congratulations on your business success! Hiring the right people is one of the most important business decisions that your company will make. Hiring must become a defined business process, just as you have an accounting and sales process. The right hire can propel your company to greater profitability and increased market share. The wrong hire can, in some instances, cause a company to sustain large financial losses or close altogether. Hiring top talent is so important, but most company executives and HR leaders don’t do much to ensure that it’s done correctly. Your company needs to implement an end-to-end integrated hiring process to hire top performers, including:
- How jobs are defined by defining performance expectations;
- The creation and implementation of candidate marketing-based sourcing programs;
- The use of a performance-based interview process; and
- A clearly defined decision making process.
Document the process and train everyone who is involved in the hiring process. Many small business owners think that they can simply place an ad on a job board, conduct superficial interviews, and hire the candidate that they “like” the best. Without a hiring process, your company is exposed to making a costly hiring mistake.
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